There is an extensive range of information and guidance documents regarding the BOS Scheme available in the BOS Documentation section of this website.  In addition, a comprehensive and regularly updated register of Frequently Asked Questions (FAQ) is available.  If you have a query, please consult these information sources in the first instance because it is more than likely that the question has already been answered.  If the answer is not to be found within the BOS Documentation or Frequently Asked Questions, you should then direct your query to bos@nora.ie .  However as the BOS receives a large volume of queries an immediate response cannot be guaranteed, so please be patient with us.